Help & Support

Create a Listing


  1. Sign in to your account to begin creating your property listing. If you do not yet have an account, you can Sign Up for a Property Lister account.
  2. Select Add a Listing from the top menu.
  3. Under My Account, select Add a new Listing.

Step 1: Enter Your Property's Location

Find Your Address

Enter the exact rental property address and select the best option from the drop-down list:

 Screenshot of address field

Trouble Finding Your Address?  

If you can't find your property's address in the drop-down options, or you receive an error, start by verifying that the address is correct and checking for errors. If the system still doesn't recognize your address, try alternative formats and spelling (e.g., "drive" instead of "dr", "Northwest Main Street" instead of "NW Main St", etc.).

If the issue persists, search OpenStreetMap for the nearest recognized address and copy/paste the exact formatting and spelling into your listing. You can check its position on the map and make any edits on the next page and, if needed, you can adjust the placement of your pin on the map to your exact location.

If you are still experiencing issues after taking these steps, please contact customer support for further assistance.


Map Marker Settings

  1. If you do not want the exact location of your rental property to appear on the listing, uncheck the "Display exact property address on listing" option:

    Screenshot of checkbox for using exact address on listing

    You will be able to move the map marker to a nearby location (e.g., the closest intersection or community leasing office) on the next page. This way, prospective renters will still be able to see your listing on the Housing search map (or "Map View" for mobile users) without seeing its exact location.

  2. If you do not want your listing to appear on the map at all, unselect "Include in map-based searches and place map on listing."

    Screenshot of option to include property in map-based searches

    Your property will still appear in the list to the right of the Housing map (or in the "List View" on mobile), but it will not have a map marker.

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Tip: We highly recommend including your listing in the map-based search to gain more interest in your property. Renters often lean on the map tool to filter their results by location. Location is key - especially for students!

Step 2: Enter Listing Details

Location

  1. Under Convenient For, select the type of tenant you are trying to reach with your listing:

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  2. Select the best Searchable Location (also referred to as Searchable Neighborhood or Searchable City) option for your property from the dropdown. If you do not see your exact neighborhood listed, select the nearest available option.
  3. Create a Property Name/Headline for your listing. This will display on the Housing Search page and at the top of the listing details page:

Screenshot of completed listing highlighting headline at the top of the page


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Tip: If the listing editor does not detect a unit description in your entry, it will automatically add "Rental" to the end of the Property Name/Headline. To avoid this, include a description of the type of unit you're listing in your Property Headline, such as "Rental," "Apartment," or "Bedroom for Rent" in your Title.

  1. Press Save & Continue.

Listing & Rent

  1. Enter the Building Type, the number of Bedrooms for rent & Bathrooms for rent, and Square Feet.
  2. Enter the Total Rent, Rent Term, and Rent Type.

    The Total Rent can be set to one fixed amount or to a range (e.g. $1,000 or $1,250-$1,500).

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Tip: When selecting a Rental Type, choose "per Unit" if you are renting out an entire apartment or house with no other residents (including the landlord).
If you're seeking multiple renters for individual rooms within a single unit, list each bedroom separately and select "per Bedroom" as the Rental Type. For more information, refer to this guide on creating multiple listings.

  1. Select any relevant options from the list of Upfront Requirements (at least one is required).
  2. Enter your required Security Deposit amount. If the security deposit is contingent upon specific approval requirements, enter the Minimum Security Deposit and Maximum Security Deposit amounts. If you have one set price, leave the Maximum Security Deposit field blank.
  3. If applicable, enter any leasing/move-in Specials you are currently offering.
  4. Select Save & Continue.

Specifics

  1. Select the maximum number of occupants allowed in the unit or bedroom.
  2. If this property permits renters to sublet, you can select "This property allows subletting."
  3. If this is a sublet listing, select "Listing is for a sublet."
  4. Under Listing is for, only select "An entire unit" if there are no other occupants within the unit and the entire apartment/house/condo is for lease. Select "A room in a unit" if you are listing a bedroom within a unit. This will tag the listing as "Shared Housing" on the Housing Search page:
  5. Under Availability, select "Now" if your unit is move-in ready, or specify the earliest date when it will be available.
  6. Select whether the lessee will have the option to renew at the end of their lease.
  7. Select Save & Continue.

Amenities & Details

Parking

  1. Choose the most suitable Parking Type option from the drop-down list or select "No Parking Available" if none is provided. Specify whether the tenant will have any Assigned spaces and how many designated Spaces they will have. If there isn't a specific number of spaces available (e.g., if parking is on a first-come, first-served basis), leave the Spaces field empty.
  2. Add any additional comments to the parking accommodations.
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Tip: If the tenant will need to obtain a parking permit or pay any additional parking costs, enter this information in the Comments field.

  1. Select +Save Parking Option. Your entry will appear under "Parking Option 1:"
  2. Input any additional parking options (you can add as many as necessary):

Parking Options edit form view:

Screenshot of Parking Options edit form

Parking Options from the renter's view:

Screenshot of user-facing Parking Options

Pets

  1. Select Pets Allowed, Pets Considered, or Pets Not Allowed.
  2. If applicable, select which pets are allowed or considered.

Amenities

  1. Select any amenities that apply to your listing.
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Tip: Amenity selections impact the housing search filters under which your listing will appear, along with various details throughout your listing, so be sure to select all applicable amenities.

  1. Under Utilities Included in Rent, only select Utilities that are included in the rate listed under the "Listing & Rent" tab.
  2. If you offer flexible lease term options, select "Flexible/Other lease" while also selecting each accepted option individually. This will allow your listing to appear under all applicable search filters.

Description

Enter a detailed description of your property.

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Tip: Use the description to capture your property's unique features, local amenities, and what it's like living there. Highlight surroundings, such as shopping and dining options, and convey the unit's general atmosphere.

Contact

Verify the contact information where you'd like potential renters to reach you.

Phone Number

Including a phone number is optional. If you do not want your phone number to display on the website, you can remove it and leave this field empty.

You can also enter office hours in the "Best Time to Call" field towards the bottom of the page.

Email

Enter the email address(es) where you'd like to receive email leads. While you will receive leads at this address, the email address will not be displayed on your listing. Prospective renters will contact you through a contact form, and your email address will only be visible to them when you reply to the email lead.

By default, the email you used to register will be your Primary Email Address. You can edit your primary email as well as add additional email addresses under Account Settings > Email Addresses. For more information on email address settings, visit Adding Email Addresses to Your Account.

Website Link

Users with a Featured subscription have the option to include a link to their Listing Website. This feature is not available for Regular subscriptions, but you can upgrade your subscription at any time.

Photos & Media

  1. Upload your images by dragging them into the image field or clicking to select your uploads.

    The number of photos you can upload is based on your subscription level:

    • Regular Subscriptions = up to 25 photos
    • Featured Subscriptions = up to 50 photos

      To learn more about subscription levels, see Subscriptions & Payments.

  1. Reorder your images by dragging them or click Reverse Order to flip the sequence of all images.
  2. Each photo requires a brief Description of up to 40 characters. This can be as short as one word and serves as a helpful tool to clarify the home's layout and label each space for the renter.
  3. If you upload any floorplan images, change the Image Type to "Floorplan":

    Screenshot of

    Your floorplan images will now appear in their own category on the listing.

  4. Optional: If desired, enter a Virtual Tour Link (e.g., Matterport) and/or Promotional Video Link (e.g., YouTube/Vimeo).
  5. Select Save & Continue.

Photo Requirements

Image files should be in .jpg.png, or .gif format and less than 8MB in size. We suggest using photos with a resolution of at least 630 x 420px.

Please note that all photos must adhere to content guidelines outlined in the Terms of Service. Non-compliant images, as well as images that contain more than one photograph (i.e., collages) or photos with superimposed text, are not permitted and will be removed without notice.

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Tip: Quality images are key in crafting an effective listing. For helpful tips on photographing your rental property, read this article from the Apartments.com Renterverse.

Step 3: Activate Your Listing

  1. When you have completed each section of the listing edit form, select Active from the dropdown in the top-left corner to turn on your listing:

Screenshot of listing edit form, highlighting Inacive/Active drop-down manu

  1. Once successfully activated, you will see a confirmation message stating, "Your listing is now active! Please note that it may take up to 2 hours before your listing appears on the website."