Subscriptions & Payments
Choose a Subscription
You can manage your subscription preferences at any time by signing in to your account and navigating to Account Settings > Subscription.
We offer two subscription options: Regular and Featured. Below, you'll find a breakdown of the features included in each subscription.
Subscription Level |
Featured |
Regular |
|---|---|---|
| Photo Quantity (Max) | 50 Photos | 25 Photos |
| Amenity List | ✅ | ✅ |
| Map Location | ✅ | ✅ |
| Email & Phone Contact | ✅ | ✅ |
| Website URL | ✅ | |
| Listing Placement | Boosted* | Standard |
*Placed above Regular Listings in the default search results order.
Regular Subscriptions
With a Regular Subscription, you can create property listings featuring a text description, up to 25 images, an email link, and floorplan maps/images. Your listings will be included in our searchable database.
Featured Subscriptions
In addition to the services provided in the Regular Subscription, a Featured Subscription allows you to include up to 50 images and gives your listings priority placement above Regular Subscription listings in search results.
Edit Subscription Settings
You can view your subscription details and make changes at any time in Subscription Settings (under Account Settings).
Start by choosing your Subscription Type (Regular or Featured), and then select the number of units you wish to list. The Subscription Cost for your current selection will display under the listing drop-down menu, along with your Subscription Duration, Amount Paid, and Amount Due:
- Amount Paid indicates the payments already made toward your current subscription balance.
- Amount Due represents the remaining balance needed for upgrading or renewing your subscription.
- If you upgrade your subscription mid-term, the Amount Due will be prorated based on the remaining days of your current subscription.
Once you've made your adjustments, click Pay by credit card if payment is required, or Update Subscription if no costs are due.
Make a Payment
Accepted Payment Methods
We accept VISA, MasterCard, and Discover debit and credit card payments.
Payment Issues
If your payment is being declined, here are the most common reasons:
- Your payment was declined by your bank or card issuer. To protect your privacy, your card issuer or bank doesn't tell PayPal why your card was declined. Contact your card issuer or bank for more information.
- Your card details are incorrect or outdated. Update the expiration date or billing address associated with your credit or debit card, and try again.
If none of the above apply or if you continue to have issues with your payment:
- Change your payment method to another VISA, MasterCard, or Discover debit or credit card, or
- Contact our Customer Support Team and we will be happy to assist you with resolving any payment issues.
Renew Your Subscription
During your subscription period, you'll receive periodic emails with the option to renew your account and refresh your listing, which will make it active and stay up on our site for another subscription period.
To keep your listing on the site without interruption, we recommend renewing your subscription on or before its expiration date.
Follow these steps to renew your subscription and activate your listings:
- Sign in to your account
- Go to Account Settings
- Select renew now
- Adjust your subscription preferences as needed or keep your existing settings, and then select Pay by credit card.
- Visit My Listings to make any adjustments to your listing(s) and ensure all information is up-to-date. If your listing became inactive during the renewal process, you can now switch it to Active for the remainder of your subscription.
Need Help?
If you have any questions or need further assistance, please contact our Customer Support team.