Help & Support

Create an Account


Step 1: Sign Up

  • Click Sign Up in the top right corner to get started, and then select Sign Up again under Property Lister.

Screenshot of Registration page highlighting Property Lister sign up



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Tip: If you are a VLGS affiliate, you can sign up as a student, faculty, or staff member and create one free property listing. If you wish to make more than one listing, you can sign up as a Property Lister.

Screenshot of Lister Registration page, highlighting Property Listers Sign Up option

Need Assistance?

If you're not sure which account type best suits your needs or if you have any other questions related to our service, please contact our Customer Support Team.


Step 2: Subscriptions & Payments

Subscription Types

To create an account, begin by selecting a Subscription Type (Regular or Featured). Below, you'll find a breakdown of the features included in each subscription.

Screenshot of Subscription Type options

Subscription Type

Featured

Regular

Photo Quantity (Max) 50 Photos 25 Photos
Amenity List
Map Location
Email & Phone Contact
Website URL
Listing Placement Boosted* Standard

*Placed above Regular Listings in the default search results order.


You can view your subscription options and make changes at any time by going to Account Settings and selecting Subscription.

For more information, visit the Subscriptions & Payments help page.

Listing Quantity

Once you've chosen your Subscription Type, select how many units you'd like to list for rent on the website.

Subscription Cost & Duration

Subscription prices and durations vary. To see the cost of each option, simply choose one from the Units For Rent drop-down menu, then scroll down to find a summary of the subscription.

Screenshot of Subscription options form.

Review your subscription settings and select Continue Registration.


Step 3: Enter Your Information

Complete the Registration Form

To begin, enter a Username and Password.

Screenshot of registration form

Password Requirements

Your password must be at least 8 characters long and include at least 3 of these 4 types of characters:

  1. An uppercase letter
  2. A lowercase letter
  3. A number
  4. A special character: !@#$%^&*

Password Security Tips

  1. Avoid Common Information: Don’t use easily guessable information like your name, birthdate, common phrases, or consecutive numbers.
  2. Be Unique: Do not reuse a password associated with other website accounts.
  3. Avoid Dictionary Words: Avoid using whole words that can be found in dictionaries, as automated tools can easily guess common words.

Enter Your Contact Information

Enter your current address and phone number in the Contact Information fields.

Required Information

The fields with asterisks (*) next to them are required fields. You cannot complete registration until they are filled out.

Note: Your account contact information is separate from your listing contact information. Potential renters will only be able to view the information you share in your listing Contact Settings (under My Listings > Edit > Contact). To learn more, please visit Managing Account Settings.

Complete Registration

After reviewing and agreeing to the Terms of Service, click Register at the bottom of the page.


Step 4: Confirm Your Email

To complete registration and ensure you receive emails about your account, you must first verify your email address by following the steps below:

  1. Go to Account Settings.
  2. Select Email Addresses from the navigation menu on the left.
  3. If your email address is marked as Unverified," click "Resend verification" on the right:

    Screenshot of Email Addresses page, highlighting email marked as

  4. You'll receive a verification email sent to the email you used during registration.
Can't find the email? If you haven't received the password reset email within 2 minutes, first verify that your email is entered correctly, and then check your spam and junk folders for emails from info@offcampuspartners.com. If you still don't see the email, try using your username and/or any other email addresses possibly linked to your account. If you still don't receive an email or experience any other issues, please contact customer support for assistance.

Once you've clicked "Verify now" in the email, you will notice your email address is no longer marked as "Unverified."

Screenshot of Email Addresses settings page with notice stating

Have Questions?

We're here to help. Please contact customer support for further assistance.